Why is engagement so important at work? Because it inspires others to follow your lead. But you can’t engage other people unless you are engaged yourself. Here Anthony Landale looks at how you can bring your best to your business in 2009.
What state of mind do your colleagues typically bring to work? Are they full […]

Arguably the No.1 management skill is to be able to engage, motivate and inspire people at work. Achieve that small matter and both great performance and outstanding results are inevitable; fail in this area and you will notice how quickly talent and knowledge leave the organisation. So how can managers develop this essential skill?

Don’t be defensive minded; use smart thinking to underpin your career success. In this article we highlight five essential skills which can help you to stay on the front foot.

There is a temptation when people are under pressure to come to the conclusion that if only they were clear about their priorities, if only they learned to distinguish the urgent from the important and if only they practised saying ‘No’ more assertively, all their struggles would be over.
But for many of us time management isn’t […]

Your employees are people and you need to understand what’s required to keep them engaged in what they do. Inevitably this improves the bottom line, customer satisfaction and employee loyalty. Here are our six top tips to engage your people more: 
1. Know your employees - each person has a valuable contribution to give.
2. Provide them with […]

…but little use if you can’t get them across
How many managers and leaders with brilliant ideas fail to impress and inspire the people they are trying to reach? It’s a big problem — and not just for those who have to make stand-up presentations, but also for those who are trying hard to communicate with […]

How much writing do you do in your job? Probably more than you think. But the problem is that hardly any of it gets read. Here Clive Lewis, MD of Illumine Training, outlines why we need to cut the bull and write far more persuasively.
Forget phone calls. Put aside face-to-face interactions. The truth is that […]

Silver tongues and fast feet
The ability to be spontaneous when speaking is essential for leaders, managers and front line staff who want to engage their audiences. Here Clive Lewis, MD of Illumine Training, reveals how you can begin to think on your feet.
Who wouldn’t want to have that ability to say the right thing at […]

Each year, the Plain English Campaign present awards for the best and worst examples of English. Their infamous ‘Golden Bull’ award injects some mischief, but has given us some great examples for you:
The following pieces of writing have all been awarded the Golden Bull by The Campaign for Plain English over the past few years:

Trilogy Telecom (an e-mail to […]

A new book by Clive Lewis promises to help you become an Extraordinary Reader and eliminate information overload, for good. Here Anthony Landale reports on a new reading strategy that will get you the knowledge you need, fast. 
 
“We have met the enemy and he is us” is the evocative title of a new report into […]